Ark Swimwear Pty Ltd ACN 608 773 628 is committed to protecting the privacy of customers' information. We take all reasonable steps to follow practices and procedures that:
If you are under sixteen, you must get permission from your parent or guardian before you:
1. WHY WE NEED TO COLLECT PERSONAL INFORMATION
Under the Privacy Act 1988 (Cth), 'personal information' means "information or an opinion about an identified individual, or an individual who is reasonably identifiable". The information/ opinion does not have to be recorded in writing or be true.
We collect personal information from customers so that we can:
2. HOW WE COLLECT PERSONAL INFORMATION
We collect personal information directly from you when you:
3. THE KINDS OF PERSONAL INFORMATION WE COLLECT
We may collect:
4. HOW WE USE YOUR PERSONAL INFORMATION AND WHO WE DISCLOSE IT TO
MARKETING CONSENT AND OPT OUT
By agreeing to our website terms and conditions you are consenting to us using your personal information for direct marketing and social media marketing. At any time, you can request us to stop sending you marketing communications. Simply email firstname.lastname@example.org
DISCLOSURE TO THIRD PARTIES
CONSENT TO DISCLOSURES By agreeing to our website terms and conditions, you are consenting to us making the disclosures in (a)-(e) above. Without your consent to these disclosures of your personal information, we will unfortunately be unable to provide you with our online services.
5. DISCLOSURE OUTSIDE AUSTRALIA
6. HOW TO ACCESS AND CORRECT PERSONAL INFORMATION
You can access and correct the personal information by logging into your account via www.arkswimwear.com using your account email address and password you created.
If you request us to correct personal information we hold about you, we will take reasonable steps to make the correction so that, taking into account the purpose for which we hold the personal information, the information is accurate, up-to-date, complete, relevant and not misleading. If:
If we refuse to:
If we refuse to correct personal information as requested by you, you may request us to associate with the information a statement that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will then take reasonable steps to associate the statement with the information in a way that makes the statement apparent to users of the information.
7. HOW TO COMPLAIN ABOUT OUR TREATMENT OF YOUR PERSONAL INFORMATION
You can complain about a breach by us of the APPs or a registered privacy code, by emailing email@example.com
Initially your complaint will be handled by our Customer Service Team, in accordance with established protocols for the particular type of complaint. If no handling protocol exists for your complaint, it will be referred to the relevant general manager for follow-up.
We will take reasonable steps to protect the personal information:
We make every effort to follow industry standard security measures for personal information under our control. All financial information is encrypted during transmission, and we self-certify against industry security standards for payment processing. Only authorised staff and consultants have access (on a restricted basis) to the personal information we collect. We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we endeavour to protect information you transmit to us, we cannot ensure or warrant the security of that information, and you transmit it at your own risk. You may be able to configure your browser to advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). Once we receive your transmission, we take reasonable steps to protect the information on our own systems. For more information you might like to refer to the OAIC Guide to Information Security, at:http://www.oaic.gov.au/privacy/privacy-resources/privacy-guides/guide-to-information-security
When registering on www.arkswimwear.com, you will receive account details including a password of your choice. You are responsible for maintaining the confidentiality of your password and other account details. You are also fully responsible for all activities that occur on your account or involve the use of your password.
9. WHAT HAPPENS IF YOU DON'T PROVIDE THE PERSONAL INFORMATION WE REQUEST
If you do not provide personal information as requested by us we may not be able to respond to an enquiry or provide some or all of our online services (including but not limited to our digital printing services).
10. DESTRUCTION AND DE-IDENTIFICATION OF PERSONAL INFORMATION
We will take reasonable steps to destroy or de-identify personal information if:
11. OTHER MATTERS
UNSOLICITED INFORMATION If we receive unsolicited personal information about you, which we would not have been entitled to collect under the APPs, we will destroy or de-identify that information if it is lawful and reasonable for us to do so.
ABOUT COOKIES Web pages on www.arkswimwear.com may use 'cookies'. These are small files that are placed on your hard disk for data-collection purposes. Like an IP address, a cookie helps a website remember who you are. Cookies can make your subsequent visits to a website more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.
We will not adopt, use or disclose any identifier that has been issued by a government or government agency in relation to any individual or personal information.